Terms & Conditions 

Welcome to Hostall Events Management.​

By using our website and services, you agree to comply with the following Terms & Conditions.​

Please read them carefully before proceeding.

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1. Introduction

1.1. Hostall Events Management ("we," "our," or "us") provides luxury concierge, VIP event planning, and bespoke lifestyle management services worldwide.
1.2. These Terms & Conditions govern the relationship between Hostall Events Management  and its clients ("you," "your").
1.3. By using our services, you agree to abide by these terms.

 

2. Services

2.1. Concierge & Travel Arrangements: We assist with hotel reservations, VIP transportation, event planning, and personalized requests.
2.2. Event Management: We organize luxury events, private parties, corporate functions, and exclusive experiences.
2.3. Third-Party Services: Some services may be fulfilled by trusted third-party vendors, subject to their terms.
2.4. Availability: All services are subject to availability and may require advance booking.

 

3. Payments & Pricing

3.1. Pricing: All pricing is customized based on the scope of services and client requirements.
3.2. Deposits & Payment Terms:

• A [20]% non-refundable deposit is required to confirm bookings.

• Full payment must be made [03] days before service delivery

3.3. Accepted Payment Methods:

• Bank transfers

• Credit/Debit cards

• Other secure payment methods as agreed

3.4. Late Payments: Late payments may result in service delays or cancellations without refund.

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​4. Cancellations & Refunds

4.1. Cancellation by Client:

• Cancellations made [07] days before the service date may be eligible for a partial refund.

• Late cancellations are non-refundable.

4.2. Cancellation by Us:  If we must cancel a service due to unforeseen circumstances, we will offer an alternative arrangement or full refund.

4.3. Third-Party Refund Policies: Refunds on flights, hotels, or event tickets are subject to the vendor’s policy.​​

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5. Liability & Disclaimers

5.1. No Guarantees: While we strive for excellence, we cannot guarantee the availability of specific vendors, tickets, or exclusive bookings.
5.2. Client Responsibility: You are responsible for providing accurate information for bookings and complying with travel, legal, and safety regulations.
5.3. Force Majeure: We are not liable for service disruptions due to natural disasters, strikes, government restrictions, or other unforeseen events.
5.4. Third-Party Services: We are not responsible for service failures by third-party vendors.

 

6. Privacy & Confidentiality

6.1. Data Protection: We handle client information in accordance with our Privacy Policy.
6.2. Confidentiality: We maintain strict confidentiality for all client requests and transactions.
6.3. Secure Transactions: All payments and personal data are protected through secure encryption protocols.

 

7. Intellectual Property

7.1. Content Ownership: All content on our website, including text, images, and branding, is the intellectual property of Hostall Events Management.
7.2. Restrictions: You may not copy, modify, or distribute our content without prior written consent.

 

8. Dispute Resolution

8.1. Governing Law: These Terms & Conditions are governed by the laws of Dubai, United Arab Emirates (UAE).
8.2. Dispute Handling: Any disputes will first be resolved amicably. If unresolved, they will be subject to arbitration in Dubai courts, unless otherwise required by mandatory French law.

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9. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

📧 Email: info@hostall.ae
📞 Phone: +971 52 473 7100
📍 Office Address: DIP, Dubai - United Arab Emirates