top of page

Privacy Policy

Last updated: 28 December 2025

Hostall Events Management (“Hostall”, “we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our websites www.hostall.ae and www.hostall.fr, or interact with our services.

​​1. Information We Collect

We may collect the following categories of personal data:

  • Identity & Contact Data: name, email address, phone number, country

  • Inquiry Data: information you submit through contact forms or service requests

  • Marketing Data: newsletter subscriptions and communication preferences

  • Technical Data: IP address, browser type, device information, pages visited

  • Communication Data: messages sent via WhatsApp or live chat tools

We do not intentionally collect sensitive personal data (such as passport or ID information).

 

2. How We Use Your Data

We use personal data to:

  • Respond to inquiries and service requests

  • Provide concierge and event-related services

  • Communicate with you regarding your requests

  • Send newsletters and updates (with consent)

  • Improve website performance and user experience

  • Comply with legal and regulatory obligations

 

3. Legal Basis for Processing (GDPR)

Where GDPR applies, we process personal data based on:

  • Consent (e.g. contact forms, newsletters)

  • Contractual necessity (responding to service requests)

  • Legitimate interests (business operations, website improvement)

  • Legal obligations

 

4. Data Sharing

We may share personal data only when necessary and only for requested services, including with:

  • Hotels, transportation providers, event venues, and luxury service partners

  • Technical service providers (website hosting, analytics, communication tools)

We do not sell personal data for marketing purposes.

 

5. International Data Transfers

As we operate globally, personal data may be transferred outside your country of residence. Where required, we implement appropriate safeguards to protect your data.

 

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

 

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to certain processing activities

  • Request data portability

California residents have the right to request disclosure of data collected and shared, and to opt out of data selling (we do not sell personal data).

 

8. Contact for Privacy Requests

For any privacy-related requests, please contact:

📧 info@hostall.ae
📧 info@hostall.fr

 

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

bottom of page